Here is a list of commonly asked questions about the PinSnake.
Thanks for reading!
“Will the PinSnake work on my
pinball machine?”
The PinSnake is the same diameter as a pinball, just under 1 1/16 of an inch. Wherever the ball can go, theoretically the PinSnake can as well. Some of the modern pinball machines have really tight areas that may require special attention when cleaning.
“How many towels does it come with? Can I wash them?”
Each PinSnake includes one microfiber terrycloth towel, and you can also purchase the Three Pack of towels additionally. The towels can be used in the wash, but we recommend no fabric softener and air dry instead of in a dryer.
“I placed my order a while ago.
Where is my PinSnake?”
Every order is placed on a Queue due to demand. Since each PinSnake is printed and hand assembled, we respectfully request a minimum of two weeks from your order to have it in the mail.
Usually we get them out faster!
“It only goes left and right, how do I clean a ramp going up and down?”
To maintain even pressure on the playfield, we couldn’t make the PinSnake move in all directions. If you need to clean up or down, just turn the PinSnake on it’s side!
“My PinSnake broke / got caught in my pinball machine!”
If you broke your PinSnake, we offer repair kits for sale. If you have any special requests or concerns, please feel free to email us at the Contact page. Be sure to watch the numerous videos for detailed instructions on usage.
“Do you offer custom colors?”
We can provide customized colors of PinSnakes to match your theme or pinball machine.
Please email us for inquiries.